Payment Policy

USD billing and payment approval

Checkout displays and charges every amount in USD. A card issuer or other payment provider may temporarily reserve funds while authorization is pending. A purchase becomes accepted only after both payment authorization and the store's order review are complete.

Tax and the amount shown at checkout

Tax is calculated according to applicable law and the delivery destination; this store does not represent that every purchase is tax-free. Before an order is submitted, checkout displays merchandise, discounts, tax, and any optional delivery charge included in the final total.

Card security and unsuccessful transactions

Complete card numbers are not received or retained by this store. Shopify and the chosen payment provider process sensitive card information under their own security requirements. If an issuer declines payment or requires extra verification, the customer should contact that institution.

Payment corrections, refunds, and disputes

An approved refund is returned to the original payment method under the schedule in the Refund Policy. Customers should first notify this store about an unfamiliar charge or order error so it can be investigated. Starting a chargeback does not automatically cancel merchandise that has already been dispatched.

About Credit/Debit Card

The secure methods displayed at checkout process credit-card and debit-card transactions. Available card networks may include Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover.

How to reach this store

Customer-service email: Support@crockuot.shop
Telephone: 816-700-3468
Business location and standard return destination: 8005 Allen Ave, Saint Louis, Missouri, 63114, United States

Our service desk operates Monday through Friday from 9:00 AM until 5:00 PM, based on local time.